If you are trying to generate subtitles and the auto subtitle option is greyed out, it's most likely because you have already created text blocks and generated audio with Genny's AI voice generator.
If you have created text blocks for your project, you will need to select TTS to Subtitles instead of Auto Subtitles. This option will still automatically generate subtitles for you based on your text blocks.
The Auto Subtitles option is for audio/video files to subtitles (without text to speech already generated.) This means that Auto Subtitles is only available when you upload a media file that contains audio that can be transcribed to subtitles (text).
Textblock to Subtitles
The Textblock to Subtitles option is for turning textblocks into subtitles. If you have used Genny's voice generator to create your voiceover for your project, then you will need to use this option. The subtitles will be generated based on the text blocks in your project.
Other alternatives are to upload an SRT file or manually type out your own subtitles. If you are still facing subtitle issues, please contact our support team at firstname.lastname@example.org